Privacy Policy

We value and respect your privacy when you browse or use our website. This privacy policy outlines how the information you submit through our website is handled and gives you options on how your data is used.

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The main reason of collecting and using personal information submitted through our website is to respond to customer enquiries or feedback. Be assured that any information gathered from you will only be used to complete your request unless specifically stated on a particular form.

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It is the policy of this website under Apple Surgical Clinic that personal information, such as your name, mailing address, email address or personal telephone number is private and confidential. By using this site, you consent to the terms of our privacy policy for the collection, use and disclosure of your personal information for the purposes set out below.

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Our Privacy Policy

Overall website traffic information – this is the standard web server/visitor traffic information often referred to as “aggregate information” This information serves as an audit tool of basic information collection used by the web servers as part of web log procesess. This information is used for statistical, reporting and website administration/maintenance purposes, but not in a way that individually identifies you, or generates a report on individual users of our website. 

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This policy outlines the ways Mr Anselm Agwunobi collects and uses personal data and sensitive personal data from patients and individuals who contact Apple Surgical Clinic.

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This policy explains what information of yours will be collected by Apple Surgical Clinic either when you send us an email or undergo treatment at a hospital, or when you contact us, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy.

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We do not collect, use or disclose your personal information for any purposes other than those identified below, except with your consent or as required by law.

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Our Website and Social Media policy

This policy includes the privacy information for our website and social media channels, our cookie policy and the terms and conditions for using our website, patient feedback tools and social media.

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Cookies we use

A cookie is a text file that is downloaded onto your computer the first time you use a website. If you visit the website again, your PC checks to see if it has a cookie that is relevant (that is, one containing the site name) and sends the information contained in that cookie back to the site. The site then ’knows’ that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. Often this will include things like counting the number of people who come to our site, and see what pages are viewed the most. This data helps us understand how visitors use the site and how we can improve the user experience. Other cookies on the site are for accessibility purposes for example, if a user increases the font size of the text on the website, then a cookie is used to remember their selection for the duration of their visit.

 

Cookie Acceptance

This cookie saves your cookie preferences which expires in 90 days and is not shared with any third party.

We will not place cookies on your computer if you do not opt-in to use cookies when you first come to the site. However, this may affect some of the usability of the site.

 

Session ID and performance

• NET_SessionId – Stores a visitor’s unique, randomly generated Session ID and is used to pass information between site applications to enable them to function correctly. Expires at the end of the session.

• RequestVerificationToken – This is a security measure that helps protect the website from unauthorised data submissions. Expires at the end of the session.

 

Google Analytics

We use Google Analytics to track anonymous website usage data.

• _ga – Distinguishes users anonymously. 2 year expiry.

• _gat_gtag_UA_80302552_1 – Used to control the request rate. 1 minute expiry.

• _gid – Distinguishes users anonymously. 24 hour expiry.

 

YouTube

We use embedded YouTube videos. Google owns YouTube and the Google privacy policy goes into some detail about their cookie usage on YouTube. The active cookies they place on our website include:

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• GPS

• IDE

• PREF

• VISITOR_INFO1_LIVE

• YSC

 

Third party exclusion

Apple Surgical Clinic cannot guarantee that apps and plugins from third parties will conform to this sites’ accessibility standards.